Housing Officers - Remote Working - Must live in Hertfordshire area
£Competitive Salary + Excellent Benefits Package
Full-Time | Permanent

We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally.

This exciting opportunity is based in Hertfordshire, and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users.

About the Role

As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards.

This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting.

Key Responsibilities

Deliver high-quality housing management and tenancy support to a defined group of service users

Conduct property visits and ensure housing standards are maintained

Resolve tenancy issues, including complaints, breaches, or anti-social behaviour

Liaise with local authorities, support agencies, and landlords

Maintain accurate records and reporting in line with company procedures

Work independently to manage your diary, appointments, and caseload effectively

What We're Looking For

Previous experience in a Housing Officer or similar support-focused role is essential

Strong communication, problem-solving, and organisational skills

Ability to work remotely with minimal supervision

A full UK Driving Licence is essential (DVLA checks will be conducted)

You must be willing to travel within the Hertfordshire area as part of your daily responsibilities

The successful applicant will be subject to enhanced DBS checks

Benefits Package

33 days annual leave (including bank holidays)

Life cover (2x basic salary)

Westfield Health membership - cashback on health services and discounts for retailers and gyms

Laptop, phone, and any other required equipment provided

Mileage expenses - claimable from home

6-month probationary period

Employer pension contributions (4% employer, 4% employee)

Referral bonus scheme

If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, we'd love to hear from you.

For more information, please email Lucy Wildish at

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