A1 Personnel are currently recruiting for an Sales Office Administrator for a permanent contract on behalf of our client based in Aveley, Essex.

Duties and Responsibilities:

• Manage incoming sales inquiries via phone, email, and in-person visits.
• Provide product/service information to potential customers and assist them with their inquiries.
• Process sales orders accurately and efficiently using our CRM system.
• Coordinate with the sales team to ensure timely follow-up on leads and opportunities.
• Prepare sales reports, invoices, and other administrative documents as needed.
• Assist with inventory management and order fulfillment.
• Maintain organized and up-to-date records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues and inquiries promptly.
• Support the sales team in achieving their targets and objectives.

Qualifications:

• Previous experience in an administrative or customer service role is preferred.
• Strong communication skills.
• Ideally have SAGE experience.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with CRM systems is a plus.
• Ability to multitask and prioritize tasks effectively.

Hours:

• Monday to Friday: 9am-5pm