The purpose of the Maintenance and Compliance Operative role is to provide a reliable and efficient maintenance service for the Trust's buildings and it's residents. In addition, to carry out scheduled and ad hoc compliance checks to ensure the Trust achieves the regulatory and industry standard. The Maintenance and Compliance Operative works across all sites as and when required.

£15.19 per hour basic (plus enhancements where applicable), working 40 hours per week over 5 shifts including alternate weekends.

Key Outcomes/Results :

• Responsible for the completion of minor, general maintenance tasks as allocated, in relation to plumbing, electrical and carpentry.
• Responsible for maintaining and securing a safe estates environment by inspecting, reporting and recording any maintenance concerns including health & safety.
• Provides a maintenance service for residents, colleagues and visitors, by either resolving their issue or directing them to the correct person, when necessary.
• Ensures regular, scheduled and ad hoc compliance checks are completed in relation to maintaining buildings, health and safety, working with external services when required.
• Ensures accurate and appropriate records are managed for maintenance compliance activities including recording actions, evidence, compliance audits and creating registers.
• Collaborates with the Health and Safey team when required and to escalate risks.
• Responds to site emergencies and coordinates the appropriate actions, which may require working flexibly.
• Manages maintenance equipment, stock and re-orders supplies when needed.
• Provides out of hours emergency cover as outlined in the agreed rota.

Skills and Qualifications:

Essential:

• Working experience, knowledge and understanding of building and compliance services and requirements.
• Professional experience of plumbing, carpentry and/or electrical maintenance.
• Basic health and safety, first aid, fire procedures and manual handling knowledge
• Clean, current driving license.
• Awareness of older people's needs and some understanding of dementia.

Desirable:

• Apprenticeship or City and Guilds qualification - Electrical or Plumbing (or equivalent).
• Apprenticeship or City and Guilds qualification - Legionella (or equivalent).
• Decorating experience.
• Working with older people, preferably in a care home environment.
• Working across multiple sites with large buildings.
• Practical knowledge of emergency call and door entry systems
• Practical Knowledge of Legionella control and/or Fire control systems.
• Practical knowledge of plumbing/ heating systems and controls
• Practical knowledge of the Electricity at Work Act and the 17th/18th edition of the I.E.E. regulations

Communication Skills

• Write notes and messages on phone and email - numeracy, literacy and verbal skills.
• Communicate with people with differing communication needs.
• Encourage and influence.
• Understand and follow instructions and procedures.
• Strong customer service skills.
• Attention to detail.

Thinking Style

• Analyses and evaluates given information.
• Adapts style and approach appropriate to situation or task.
• Structures tasks/activities.
• Pre-empts issues and trouble-shoots.
• Refers appropriate decisions to line manager.
• Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.
• Interest to learn and succeed.

Working with Others

• Works effectively on their own or as part of a team.
• Build relationships of trust with others (team, residents and their family & friends).
• Potential exposure to challenging, physical or emotional situations.

Well-being and Values

• Aware of cultural and individual differences in all interactions and service areas.
• Demonstrate interest, care and attention.
• Create a positive impression.
• Collaborate with residents and their families where appropriate - tailoring service to meet individual needs.
• Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' safety and well-being.
• Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels.
• Unquestionably embodies the Trust's values and behaviours internally and externally.

Additional information

• Duties must be carried out in compliance with St Monica Trust's Equity, Diversity and Inclusion Policy.
• Duties must be carried out in compliance with current UK GDPR and with St Monica Trust's Confidentiality and Data Protection Policy.
• This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out
• This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application

The purpose of the Maintenance and Compliance Operative role is to provide a reliable and efficient maintenance service for the Trust's buildings and it's residents. In addition, to carry out scheduled and ad hoc compliance checks to ensure the Trust achieves the regulatory and industry standard. The Maintenance and Compliance Operative works across all sites as and when required.

£15.19 per hour basic (plus enhancements where applicable), working 40 hours per week over 5 shifts including alternate weekends.