My client is looking for a permanent Salesforce Architect to provide support, improvements and implementation in various business and system enhancement projects on main SFDC products. Work on troubleshooting issues and clearing the requests backlogs on the helpdesk. Coordinate and action various integrations and migration activities (data and users). Conduct checks on the health of the system, recommend options to mitigate risks and implement the action plan. Work on cleaning unwanted processes, flows, workflows, managed or unmanaged packages. Develop training material and conduct user and administer trainings on service cloud when required. Provide data quality maintenance guidelines documentation for users. Provide support on configuration and enhancements where required for Pardot marketing automation.
Hands on background with Salesforce platform configuration. Have blend of Salesforce technical and functional skills. Working knowledge on Pardot. Experienced working with Salesforce Service Cloud, Sales Cloud and Community Cloud. Good working knowledge in flows, process builders, workflows, assignment rules, validations rules and permissions. Experience in Apex code development. Proficient in administrative tasks - security and Sharing rules, profiles, queues etc. Desirable to have integrations experience with ERP systems
Desirable to have experience in data duplication handling tools-clouding. Experience of prioritising tasks and working on deadlines. Have Multi-Tasking capabilities
Strong communication and inter-personal skills with ability to work with team