Clinical Team Manager – Children & Young People’s Mental Health

Permanent | Full Time | 37.5 hours (Monday–Friday)Location: Norwich Hub (travel to other sites may be required)Driving Licence: Full UK Driving Licence required

About the Service

This role sits within a growing child and adolescent mental health support service operating across Norfolk & Waveney. The service is expanding to improve accessibility, quality, and outcomes for children, young people, and families—making this an excellent time to join and contribute to meaningful transformation.

You will lead and develop the 4–13 Therapeutic Pathway clinical team, providing line management and clinical supervision to practitioners, ensuring high-quality, safe, and effective service delivery. You will work closely with senior leadership to ensure the service meets contractual, clinical, and governance standards, achieving exceptional outcomes for service users.

Leadership & Clinical Oversight

• Lead, manage and develop a team of therapeutic practitioners (up to 10 staff).
• Provide clinical and line management supervision in line with professional and organisational standards.
• Hold a small clinical caseload.
• Provide case management and participate in MDT (multi-disciplinary team) meetings.
• Undertake Designated Safeguarding Lead (DSL) responsibilities (training provided).

Service Delivery & Quality

• Oversee day-to-day delivery of brief intervention services for children aged 4–13 with emerging mild-to-moderate mental health needs.
• Allocate and monitor caseloads, ensuring safe and effective practice.
• Maintain high-quality standards, accurate record keeping, and prepare reports for stakeholders.
• Support the Assistant Director (Mental Health) with operational management, including buildings and equipment.

Essential Criteria

• Diploma-level (or higher) qualification in a relevant therapeutic modality (e.g., BACP/UKCP/BAPT/HCPC accredited therapy).
• Membership of a relevant professional body.
• Accredited or working toward accreditation (BACP/HCPC/UKCP).
• Minimum 2 years’ experience managing an extensive and complex caseload.
• 2–4 years’ experience working therapeutically in a CYP mental health setting.
• Experience leading and supervising a multi-disciplinary team.

Benefits

Cycle to Work - Buy a bike or equipment up to £1,000 via salary sacrifice.

Annual Leave - 27 days, rising to 30 with service (pro-rata for part-time).

Life Assurance - Death-in-service benefit for permanent staff.

Sick Pay - Enhanced occupational scheme plus SSP.

Pension - Up to 9% employer contribution (matched).

Professional Sponsorship - Funding for accredited training after probation + 12 months’ service.

Employee Assistance - Free confidential counselling, legal/financial advice & wellbeing support.

Discount Scheme - Access to “The Hive” for discounts, cashback & savings.

Wellbeing Support - Mental Health First Aiders, wellbeing initiatives & menopause support.

Wellbeing Centre - Tools and resources for physical & mental health.

Pets at Work - Dog-friendly workplace (policy available).