Member Services & Event Coordinator

Covering – South Yorkshire, West Yorkshire and Northeast Yorkshire and Humber Hub

Salary – £25,372 per annum + benefits

Location - Home Based (but to be based in Yorkshire)

Contract type – Permanent, full time, 36 hours per week

crooton has an exciting opportunity for a Member Services & Event Coordinator to join a well-established client of ours in a home-based position.

As a Member Services & Event Coordinator, you will act as the main point of contact for members providing excellent customer services, support, and membership advice for the North region (South Yorkshire, West Yorkshire, and Northeast Yorkshire and Humber). You will be responsible for providing corporate information to the Local Hub Committee(s) ensuring the goals and objectives of the Institute are delivered. You will also be responsible for organising and delivering a program of events locally including, networking, CPD, new members, and update workshops.

Benefits

·        Generous Holidays

·        Additional birthday day off

·        Pension contribution

·        Employee Assistance Programme

·        Private Medical Insurance

·        Life Assurance

·        Learning and Development

·        Length of Service Anniversary Day off - for every 5 years of service

Key Responsibilities will include:

·        Advise members and potential members on local activities and products available to them

·        Contribute to the annual renewals campaign locally to achieve targets set along with weekly upgrade campaigns

·        Publicise and promote the local annual events program (may include joint events with other professional bodies or local associations) to achieve targets

·        Ensure all CIOB’s products/services are promoted at events e.g., CIOB Training, CIOB Academy, membership, structured programs, CPD portal, magazines, etc

·        Responsibility for raising purchase orders and invoices for local events and associated income and expenditure

The ideal candidate will hold the following skills and/ or experience:

·        Excellent communication skills, both in written and spoken English

·        Demonstrable administrative experience

·        Organising and reviewing successful events within budget desirable

·        Excellent customer service, organisational, multi-tasking, and administrative skills essential

·        Ability to work from home with minimal supervision essential

·        Strong IT skills including Microsoft Office software (Word, Excel, PowerPoint, and Outlook) experience working with social media, with the ability to learn new in-house systems quickly.

There has never been a better time to join our client, if this role interests you, please apply now.