Software Licensing OfficerDepartment: Digital, Data & Technology GroupSalary: Starting from £31,236, rising to £37,694Contract Type: Full Time, Fixed TermClosing Date: Thursday, 08 January 2026Interview Date: Thursday, 29 January 2026Reference: KD13212About the roleDDaT provides support for the University of Bath's software approval and procurement. The Software Licensing Officer helps ensure compliance, value for money, and efficient provision/renewal of software licences for the university. They review software licence requests, ensuring they are effectively triaged, then liaise with colleagues, requesters, and suppliers to ensure coherence and value for money purchasing. They input data into the Software Catalogue and ensure accurate, efficient, and effective processes, promoting a positive customer experience and highlighting areas for improvement.The incumbent must maintain software licensing knowledge materials and ensure effective information management in accordance with agreed procedures, highlighting any shortfalls to the Software Licensing Manager and Director of IT Services as appropriate. They manage the licence renewal calendar to ensure prompt action before licence termination.The role holder provides information and advice to ensure compliance, coherence, co-ordination, and cost-efficient ways of securing software licences and hardware contracts. They deputise for the Manager of Software Licensing when required.The incumbent must establish positive relationships with DDaT teams, especially Cyber, Service Desk, and Procurement, plus university-wide product owners, to deliver an efficient, effective service and value for money for the organisation.About youYou will:- Be attentive to detail and committed to delivering an exemplary customer experience- Approach your work positively and proactively, enjoying and succeeding in the role- Have proven success in an IT customer service environment, delivering outputs on time and to quality standards- Identify and implement improvements to ensure requests are processed efficiently and effectively- Work with minimal supervision, while knowing when to seek advice- Have the confidence to say no when required and make informed decisions- Enjoy problem-solving and steadily building your IT software knowledge baseFurther informationThis role is offered on a fixed-term basis (36.5 hours per week), starting in February 2026, with an expected end date of 12 February 2027.For an informal discussion about the role, please contact Jyoti Patel - Software Licensing Manager, or Adrian Hooper - IT Service Manager (Specialist). However, please ensure that you submit your application through the university's website.We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN Award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader and an autism friendly university, committed to building disability confidence and supporting disabled staff.What we can offer youWe're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer:- Free counselling services through Health Assured- Cycle to work scheme- Electric vehicle salary sacrifice scheme- Staff discount at Team Bath gym- Staff discounts on postgraduate tuition fees- Staff discount on language courses- Generous employer contributory pension schemes- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance- A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning, and more- Free entry to the Holburne Museum in Bath- Local discounts and more- A family-friendly workplace- An excellent reward package that recognises the talents of our diverse workforce- Relocation allowance- Visa reimbursement and an Interest-Free Loan to help with the cost of some immigration expensesFind out more about our benefits and watch the video on our website to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn.Right to Work in the UK: We do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage.