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DATE ADDED: Tue 09/10/2018

Automotive Service Department Call Center Representative

Long Island City, USA


Job Description
  • Do you have a PASSION for cars?
  • Are you looking for a challenging opportunity?
  • Are you looking to work for a company that promotes a fun environment?
  • Do you want to make a difference in a competitive Service Environment?

If yes, then SILVER STAR MOTORS is looking for you!

Silver-Star Motors, a Mercedes-Benz Passenger Vehicle and Commercial Van Dealer, located in Queens, NY, has been servicing New York City Mercedes-Benz clientele for over 20 years.

We are looking for experienced, charismatic Service Call Center Representatives for our growing Service Department. You will be handling phone calls and emails from our clientele and scheduling their service appointments. This is a full time salary and commission based call center position. Candidates must have great phone etiquette and be very detail oriented. Candidates must have flexible hours and be willing to work some Saturdays. Previous experience handling calls and appointments in an automotive dealership environment is required.


Ideal candidates must have all of the following:

  • CDK Drive experience
  • CDK Service experience
  • Xtime experience
  • TSD Loaner experience
  • Experience in scheduling service appointments for our clientele
  • Great customer service skills
  • Great communication skills (email, phone and in person)
  • Multi-tasker
  • Self-motivated
  • Follow tasks to completion
  • Work well with others
  • Professional appearance

Company Description
Silver Star Motors is a privately owned Authorized Mercedes-Benz Passenger Vehicle and Commercial Van dealer conveniently located on Northern Boulevard in Long Island City, Queens, NYC just across the 59th Street Bridge from Manhattan with direct access to mass transit. We have recently expanded with the opening our new Pre-Owned Showroom, Commercial Van Shop, and our Storage and Prep facility in Farmingdale, NY.

Role: Automotive Service Department Call Center Representative
Job Type:
Location: Long Island City,

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