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DATE ADDED: Wed 22/05/2019

Assistant Housekeeping Manager

Zhuhai, China
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COMPANY: HYATT REGENCY HENGQIN

JOB TYPE: Permanent , Full Time

  • Ensures servicesprovided by the department are always available and are always carried out todefine Standard with the utmost efficiency, consistency and courtesy asdetailed in the Departmental Operations Manual.

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  • Attends andcontributes to all Meetings as required.

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  • Ensures allemployees provide courteous and professional service at all times.

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  • Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found, whilst providing feedback for aprompt follow up.

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  • Is knowledgeable instatutory legislation in employee and industrial relations, understanding andstrictly adhering to Rules & Regulations established in the EmployeeHandbook and the Hotel's policies concerning fire, hygiene and health &safety.

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  • Is actively involvedin the welfare, safety, development and well-being of employees providingadvice, counselling and truthful, diplomatic feedback.

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  • Ensures highstandards of personal presentation & grooming.

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  • Maintains positiveguest and colleague interactions with good working relationships.

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  • Exercisesresponsible management and behaviour at all times and positively representingthe Hotel Management Team and Hyatt International.

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  • Assists in providingdecorations for special theme parties and other promotions as necessary.

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  • Ensures properarrangement and maintenance of flowers and plants in the public areas.

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  • Liaises with theFood & Beverage Department on anticipated Functions and for specialcleaning requirements.

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  • Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company.

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  • Be flexible andadapt to rotate within the different sub departments of the Rooms Division orany other Department.

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See descriptionRole: Assistant Housekeeping Manager Job Type: Permanent , Full TimeLocation: Zhuhai, Guangdong, GuangdongApply for this job now.
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