Salary: £35,000-£40,000 * Contract: Full-time, PermanentReports to: Operations Manager

We're looking for a hands-on Operations Supervisor to lead daily warehouse activities and ensure high performance across inbound, outbound, and inventory operations. You'll be the key decision-maker on the warehouse floor, driving productivity, quality, safety, and team engagement.

• Lead daily warehouse operations: goods-in, put-away, picking, packing, and dispatch.
• Run daily briefings, allocate tasks, and adjust labour to meet targets and cut-off times.
• Supervise and develop operational teams, including scheduling, coaching, and first-line absence management.
• Maintain high standards of accuracy, quality checks, stock integrity, and problem resolution.
• Enforce Health & Safety standards, conduct safety walks, and ensure training compliance.
• Monitor KPIs (productivity, accuracy, OTIF) and report daily performance.
• Support continuous improvement, SOP development, and WMS accuracy.

Essential:

• 3+ years' warehouse supervisory/team leader experience
• Strong operational knowledge (goods-in, picking, packing, dispatch)
• Experience using WMS and basic Excel skills
• Strong leadership, attention to detail, and H&S awareness
• Reliable, proactive, and comfortable in a fast-paced environment

Desirable:

• Start-up warehouse experience
• MHE licences (counterbalance/reach)
• Experience with bulky goods/homeware
• IOSH Managing Safely or similar

• Opportunity to help build a new warehouse operation
• Key leadership role influencing UK performance
• Supportive management and development opportunities
• Competitive salary and benefits package

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