Internal Sales Account Manager

Wymondham, Norwich
Full Time, Permanent: Monday to Friday (Days)
£27,000 - £35,000 per annum

Performance-related bonus structure
22 days annual leave plus Bank Holidays

Our client, a well-established and growing electronics business supplying components, kits, assemblies and solutions across a range of industry sectors, is seeking an Internal Sales Account Manager to join their team on a permanent basis.

This is an excellent opportunity for someone with a background in internal sales, account management or a technical/commercial environment to join a supportive and growing business. The role offers long-term development, the chance to work closely with both customers and suppliers, and exposure to a highly technical product range.

The Role

Reporting into the Sales function, you will be responsible for:

* Managing a portfolio of existing customer accounts as the primary internal contact

* Handling inbound sales enquiries and preparing accurate quotations

* Proactively identifying opportunities to grow sales within existing accounts

* Following up quotations and managing the sales process through to order completion

* Liaising with suppliers and internal teams regarding pricing, lead times and availability

* Maintaining accurate customer and sales data within the ERP system

* Supporting external sales representatives where required

* Delivering excellent customer service and resolving queries in a professional manner

What We're Looking For

Essential:

* Previous experience in internal sales, account management or a customer-facing commercial role

* Strong communication and relationship-building skills

* Commercial awareness with a proactive and solutions-focused approach

* Good organisational skills and attention to detail

* Confident using Microsoft Office and ERP/CRM systems

Desirable:

* Experience within electronics or a technical engineering environment

* Understanding of electronic components (or a willingness to learn)

* Experience working closely with procurement or supply chain teams

What's On Offer

* £27,000 - £35,000 salary (dependent on experience)

* Performance-related bonus structure

* 22 days annual leave plus Bank Holidays

* Supportive team environment

* Ongoing training and development

* Opportunity to progress within a growing business