Swift Specialist Recruitment are seeking a Freight Forwarder (Air & Ocean) to join the team of one of our most prestigious clients at their Aberdeen office
Overall purpose of the job
To ensure all work is undertaken and actioned correctly in accordance with company procedures and policies. Ensuring that our customers and overseas agents receive a good level ofservice.
Main Tasks & responsibilities
* Liaising with UK customers or overseas agent, to arrange the collection & shipping of freight going overseas
* Speaking with a selected haulier or transport team to arrange the collection of the freight.
* Checking commercial invoices to make sure we have the relevant information for customs procedure.
* When dealing with a DG shipment, making sure the correct checks are carried out prior to submitting the goods to the airline & making sure we have all the correct DG documentation.
* Speaking directly to the airline to arrange flights.
* Obtaining costs from different airlines to find the most cost effective route to send the freight.
* Negotiating with airlines for better rates
* Keeping agents &/or customer s up to date with the progress of the shipments.
* Creating export entries for Air/Sea/Road shipment.
* Arrange courier shipments on online platforms for all export shipments in the export departments.
* Making sure all costs in the jobs are up to date & amended If need be before invoicing the customer.
* Updating post flights & milestones for each job.
* Sending pre-alerts in good time and ensure all AMS/FWB/FHL have been transmitted
* Any issues with missing/damaged shipments, making sure the situation is resolved & finding solutions to the problem.
* Creating Country of Origin & EUR1 documentation.
* Insuring shipments