Job Advertisement: Senior Credit Controller
Location: Bradford, West Yorkshire
Salary: £33,000 per annum
Job Type: Full-time, Permanent

A leading distributor in the ethnic food industry and home to the well-known Heera brand, is seeking an experienced Senior Credit Controller to join our growing finance team based at our Bradford headquarters.

This is an exciting opportunity for a proactive and relationship-focused professional who thrives in a fast-paced credit control environment. Fluency in Urdu, Punjabi, or Hindi (spoken) is essential to support our diverse UK-wide customer base effectively.

Key Responsibilities:

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Manage a portfolio of key customer accounts, ensuring timely collection of outstanding payments

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Develop and maintain strong relationships with customers through professional and effective communication

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Resolve customer queries and disputes promptly and diplomatically

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Provide accurate aged debtor analysis and contribute to cash flow forecasting

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Collaborate with internal departments including Sales and Customer Service to resolve issues efficiently

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Mentor and support junior team members

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Contribute to the continuous improvement of credit control processes

Person Specification:

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Proven experience in Credit Control or Accounts Receivable

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Intermediate spoken proficiency in Urdu, Punjabi, or Hindi (written ability is advantageous)

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Excellent communication, negotiation, and interpersonal skills

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Basic proficiency in Microsoft Excel (data entry, simple formulas, spreadsheet management)

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Experience with accounting software such as Sage, SAP, or similar

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Highly organised, detail-oriented, and commercially aware

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Team player with a collaborative approach and an understanding of multicultural environments