Join Our Agency Team - Residential Childcare Support Worker

Hours: (Flexible/Zero Hours)

Location: Various settings across (East and South Durham)

Hours: Zero hours (flexible, agency-based shifts)

Pay: £13 + sleep-in enhancements

Are you passionate about making a real difference in young people's lives? Are you looking for flexible work that fits around your life? Do you thrive in fast-paced environments where no two days are ever the same?

If so - we'd love to hear from you!

As an agency worker, you will:

Work across a variety of residential care settings, supporting young people with complex needs and behaviours. Your role will be to provide consistent, high-quality care on a flexible, ad-hoc basis, depending on service needs and your availability.

Key responsibilities include:

· Supporting young people in line with their individual care plans

· Promoting independence and encouraging positive outcomes

· Assisting with personal care, medication, meal preparation, and daily routines

· Managing challenging behaviour and ensuring safety through risk management

· Engaging in activities and appointments with the young person

· Writing reports, completing incident forms, and maintaining accurate records

· Communicating with families, professionals, and external agencies

· Adhering to safeguarding protocols, GDPR, OFSTED and CQC regulations

What we're looking for:

· Experience in a care or support setting (professional or lived experience considered)

· Resilient, calm under pressure, and able to adapt to different environments

· Confident working with challenging behaviours

· Ability to build trusting relationships with young people

· Flexible, reliable, and committed to delivering excellent care

· Willingness to undertake relevant training

Requirements:

· Level 3 Diploma in Residential Childcare (or willing to work towards)

· Full UK manual driving licence (essential)

· Enhanced DBS on the Update Service (or willingness to apply)

· First Aid qualification desirable (can be provided)

What we offer:

· Weekly pay

· Flexible working hours to suit your lifestyle

· Ongoing training and development

· Supportive agency team available 24/7

· Opportunity to work in a variety of settings to build your experience