Warehouse Manager

• Location: Thatcham
• Hours: Monday to Friday, 7am – 4pm
• Salary: £28,000 – £31,000 per annum (DOE)
• Start Date: ASAP

Join a dynamic and fast-paced commercial facility known for its high-quality service and diverse, hard-working team. We are seeking an experienced and proactive Warehouse Manager to lead our operations, especially as we head into our busy summer season.

Day-to-day of the role:

• Operational Oversight:

  • Manage daily operations from intake to dispatch.
  • Lead morning team meetings to review performance, communicate goals, and resolve issues.
  • Track and deliver daily KPIs across the production line.
  • Ensure health, safety, and compliance across all areas.
  • Drive efficiency through process improvements.

• Team Leadership:

  • Lead and inspire a diverse team with varying levels of English fluency.
  • Train, develop, and assess staff performance regularly.
  • Schedule teams effectively to meet workload and budget.
  • Step in early (from 6am) if a Team Leader is absent.

• Quality & Customer Service:

  • Maintain high standards and promptly resolve any service issues.
  • Act as primary contact for regular clients and ensure their needs are met.
  • Oversee new client setups and resource planning.

• Inventory & Equipment:

  • Manage supplies and maintenance schedules.
  • Ensure minimal downtime and timely ordering.

• Finance & Reporting:

  • Support with budgeting and cost management.
  • Use data to identify trends and drive improvement.
  • Report performance updates to the Operations Director.

Required Skills & Qualifications:

• Proven operations or team management experience (Laundry experience is a bonus!).
• A confident leader who can motivate and communicate effectively across language barriers.
• A multitasker who thrives in a fast-paced environment.
• Someone who takes initiative, stays calm under pressure, and enjoys problem-solving.
• Competent with Microsoft Office and operational reporting tools.

Benefits:

• 28 days holiday (including bank holidays).
• Company pension.
• Free onsite parking.
• Free refreshments (tea, coffee, juice, canned drinks, and even ice creams in the summer!).
• No weekends or bank holiday work (unless urgently required).

To apply for the position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.