Travel Operations Executive

Base Salary to £35,000 + Bonus and Great Benefits

Hybrid - Wiltshire

Our client is an award winning travel company who specialise in high end luxury safaris.

They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel within Botswana, Ethiopia, Kenya, Malawi, Madagascar, Namibia, South Africa, Tanzania, Uganda, Zanzibar etc

Due to growth, they are now seeking a Travel Operations Executive to join the team

The Travel Operations Executive is responsible for providing operational and administrative support to the sales team throughout the sales process.

Previous travel sales experience is required in a similar role

This role is offered on a hybrid basis

Travel Operations Executive Responsibilities:

Support the sales team throughout the entire sales process

Ensure the highest standards of client care at all times

Check availability of ground arrangements and prepare quotes for the sales team

Monitor deadlines for provisional reservations and confirmations

Finalise itineraries and book all aspects of client trips

Liaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceeded

Work with the sales team to deliver exceptional customer service and problem resolution pre, during, and post-trip, addressing concerns and special requests to ensure client delight

Travel Operations Executive Experienced Required:

Previous travel experience in a similar operations or support role

Good attention to details skills

Ability to multi task and work under pressure

Good communication skills

Travel Operations Executive Salary and Benefits:

Base salary of up to £35,000 based on experience

Annual bonus based on company performance

2 guaranteed fam trips per year

Full training and mental wellbeing support

Monday to Friday role

28 days annual leave

Hybrid working

Birthday off

Childcare voucher scheme

Cycle to work scheme

Regular social events and incentives

To apply for the Travel Operations Executive, please email your CV and a member of the team will be in contact to discuss the role and company