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DATE ADDED: Thu 30/08/2018

Part Time Evenings/Weekends Call Centre

Greater Manchester, UK

JOB TYPE: Part Time

SALARY: £7.55 - £8.46/hour + benefits

We are looking to recruit a number of Part Time Evenings/Weekends Call Centre personnel for an inbound customer services company based just outside of Manchester city centre. Due to relocation of one of the call centres from down South to Manchester, there are a number of evening and weekend shifts available. Ideally we are looking for people who are happy to commit to a regular work pattern and can work at least one day at the weekend (ideally both days). The minimum hours available are 20 but again, ideally we are looking for people that can do between 20 and 30 hours per week. The inbound call centre operates seven days a week, 365 days a year and handles only inbound calls and the role involves no sales and no large scale complaint handling. This is a good and interesting customer service role where no two calls are the same and it certainly isn't your typical call centre environment. It's a bright, open plan office with plenty of free parking and good transport links. The role is taking inbound calls from a number of different clients which include; NHS, local authorities and a mixture of blue chip and SME businesses. A clear and articulate telephone manner and excellent attention to detail are essential for this position. Main duties to include: - Taking inbound calls from a variety of customers - Recording call information and messages accurately - Send all messages in a timely manner - Promote a professional image of the company We are looking for: - Excellent customer service skills - A clear and polite telephone manner - Excellent attention to detail (ability to take accurate messages) - An ability to think fast and deal with a wide variety of calls - The ability to show empathy and keep calm during challenging calls In return you can expect: - £7.55 to £8.46 per hour (20-30 hours per week) - Various shifts available but must include at least one day a weekend - Lots of free parking and good public transport links - Open plan, mature office environment - Break out area with various snack and drinks machines - Healthcare plan which gives you cashback on dental and optical costs and access to private medical care (after 12 months) - Pension - Dress down days - A varied workload where no two days are the same - A friendly team and inspirational leaders - Full training will be provided Please note: You will not be required to attend an assessment day for this role. All interviews are conducted on a 1-2-1 basis. Start dates are available at short notice. If you are interested in this position please contact one of the team on (Apply online only) or email a copy of your CV and current salary, quoting reference number: 2860 and where you saw the job advertised. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. THIS JOB NOT FOR YOU? WHY NOT SIGN UP TO THE `JOB ALERTS` ON OUR WEBSITE AND HAVE OUR LATEST VACANCIES COME STRAIGHT TO YOUR INBOX OR `LIKE` OUR FACEBOOK PAGE FOR JOBS AND ADVICE DIRECT TO YOUR NEWSFEED
Role: Part Time Evenings/Weekends Call Centre
Job Type: Part Time
Location: Greater Manchester,

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