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Date Added: Wed 29/05/2024

Assistant Customer Service Manager

Southampton, SO14, UK
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Company: KEY RECRUITMENT LIMITED

Job Type: Permanent, Full Time

Salary: £35000 - £45000/annum

Do you have a background in Construction or Housing?

If so we have a fantastic new role.

Customer Service NVQ 3 to 4

Good IT skills

Strong work standards

Problem solver

Some travel to other sites required and you will need a driving licence and access to a vehicle

Your key responsibilities will be:

Support the Customer Service Manager in day-to-day functions and act on their behalf in their absence.
Assist Customer Service Manager to manage, provide support and motivation to our Liaison Officers, ensuring that assigned tasks are completed in an orderly and effective manner.
Liaising with Project Managers to ensure identification, management and resolution of all customer issues.
Provision of outstanding and closed Customer Service issues to the Customer Service Manager monthly
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