Ashberry Recruitment are seeking a detail-oriented and experienced Customer Service, Administration and Finance Assistant. The ideal candidate will play a crucial role in supporting the operations of the organisation (working in a team of 6) ensuring accuracy and efficiency in all processes.

The role will suit someone who enjoys multi-tasking, is flexible and assisting in other areas where needed. A confident telephone manner and an eagerness to learn and develop is also essential.

Direct Duties - Finance

* To assist with the ongoing development of processes and policies.

* Processing and inputting of outgoing sales invoices for farm tenancies, wedding clients and lodge owners. Chasing payment where necessary.

* Processing and inputting of purchase invoices along with the preparation of weekly supplier payment run.

* Monitoring of Company prepaid cards and credit cards. Processing receipts and allocating payments.

* Purchasing for the grounds, maintenance and housekeeping teams. Monitoring stock levels to ensure items available when needed.

* General accounts & finance administration.

Direct Duties - Customer Service

* Monitoring the office phones, dealing with customer queries in relation to their holiday booking and site amenities.

* Monitoring of Company general email inboxes, resolving queries as they arise.

* Checking card payments have succeeded and chasing late payments.

* Assist with holiday check ins dealing directly with customers, taking security payments and giving guidance.

* Check guests out online updating cleaning schedules.

* Supporting the maintenance and office team with purchasing of a whole range of supplies to ensure smooth running of business.

Direct Duties - HR

* Liaison with external HR service to assist in the preparation of contracts and HR communications.

* Collation of timesheets and input to payroll spreadsheet.

Skills / attributes required

* Experience using Xero is an advantage and will take preference.

* Confident user of Microsoft Outlook / PowerPoint / Word / Excel.

* An excellent team worker.

* Excellent communication skills both verbally & non-verbally.

* Hard working with an enthusiastic attitude towards working and others.

* The ability to be proactive; open to / encourages change and new ideas.

* Demonstrates the ability to be an efficient worker & prioritises workload.

* Punctual; conscientious of time keeping and ability to demonstrate flexibility.

Progression - dependant on ability

* Having a wider knowledge of other team members roles, whilst they're on leave.

* Full autonomy for all areas of responsibility. Role holder proposes new ways of working, develops work methods, procedures