Customer Service Administrator

Bilston

8am-5pm (1 hour lunch break)

Temp to perm

£12.21-£13.00 per hour

Our client, a well-established business within the Bilston area are currently recruiting for an experience, switched on Customer Service Administrator to join their busy organization. As a Customer Service Administrator, you will be faced with a range of duties to contribute to the smooth running of operations across the business.

Main job duties (not limited to):

Monitor and respond to any email queries in a professional manner.
Provide customers with proof of deliveries as and when requested.
Answer inbound calls with a professional telephone manner.
Update and maintain databases ensuring accurate information entry.
Provide administration support to the team.
Upload and maintain accurate copies of paperwork on the internal system.
Any other adhoc duties as and when required.

Person specification:

Administration experience required.
Customer service experience is essential.
Professional telephone manner.
Ability to support the team

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role