Lettings Officer

Location: Saltisford, CV34 4UL

Start Date: ASAP

Contract Duration: 2+ Months

Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate: £ 15.59 per hour 

Job Ref: (phone number removed)

Responsibilities

Manage the letting of properties in the designated area, ensuring all processes are completed efficiently and in compliance with relevant regulations.

Provide excellent customer service to prospective tenants, guiding them through the application and tenancy process.

Coordinate property viewings and maintain effective communication with applicants.

Ensure all tenancy agreements and related documentation are accurately completed and filed.

Collaborate with internal teams and external partners to facilitate smooth property transitions.

Maintain up-to-date records of all lettings activities and report on key performance metrics.

Person Specification

Strong communication skills with the ability to engage effectively with a diverse range of stakeholders.

Proven experience in customer service and administration, preferably within a housing or property management context.

Ability to work independently and manage multiple tasks simultaneously.

Attention to detail and a commitment to maintaining high standards of accuracy.

Familiarity with relevant housing legislation and regulations is an advantage.

Proficiency in using office software and property management systems.

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