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Date Added: Fri 03/09/2021

Service Desk Analyst

Birmingham, UK
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Job Type: Permanent, FullTime

Salary: £15/hour benefits

My client based in the heart of Birmingham is actively recruiting for a service desk analyst who has excellent admin skills using Microsoft Office 365, Windows 10, Active Directory.

If you have any exposure to ServiceNow that would be highly beneficial, as this is their main ticketing system.

Reporting to the Service Desk Team Leader, you will be responsible for providing support to my client's internal staff members by resolving first-level issues and appropriately handling calls and requests. 

Your key responsibilities within this role shall include analyzing and resolve incoming requests to the Service Desk and escalating where required, whilst at all times providing an excellent level of customer service to all staff.

The role falls outside of IR35, paying £15 per hour.  The role is fully remote, working from home.  This is a 3-month contract role.

Apply today to hear more details
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