General Manager

Elephant & Castle, London
Up to £40,000 | 40 hours per week | Excellent work-life balance

Are you an experienced hospitality leader ready to take ownership of something truly special?

We're looking for a hands-on General Manager to lead our unique bakery and coffee shop in the heart of Elephant & Castle. This is not your typical hospitality management role - it's an opportunity to become a key part of a niche, one-of-a-kind growing business with real personality, strong values, and exciting ambitions for the future.

If you thrive in fast-paced, customer-focused environments and love being actively involved in day-to-day operations, this could be the perfect next step.

The Role

As General Manager, you'll take full responsibility for the smooth running of the site, leading from the front and setting the standard for both service and product quality.

This is a genuinely hands-on leadership role, ideal for someone who enjoys being present on the floor, supporting the team, and getting involved in the bakery side of the business when needed.

You'll oversee:

* Daily operations across front and back of house

* Team leadership, training and development

* Service standards and customer experience

* Stock control, ordering and supplier management

* Labour and rota management

* Health, safety and compliance

* Supporting the baking and production team as required

* Driving sales and helping shape the future growth of the business

What We're Looking For

We want someone who combines strong operational leadership with a passion for hospitality and quality food.

You'll ideally have:

* Previous experience as a General Manager / Store Manager / Senior Hospitality Manager

* Background in coffee shop, café, bakery, brunch, or premium grab-and-go environments

* A hands-on approach and willingness to support bakery operations

* Excellent people management skills

* Strong commercial awareness and confidence managing KPIs

* A passion for delivering exceptional customer experiences

* The energy and ambition to grow with a developing brand

Why Join Us?

This is a rare opportunity to join a business that offers something increasingly hard to find in hospitality: great work-life balance alongside genuine career potential.

We offer:

* Up to £40,000 salary

* 40-hour working week

* Strong work-life balance

* The chance to be part of a distinctive, growing concept

* Real autonomy and influence in the business

* A supportive, people-first culture

* Excellent long-term progression opportunities

If you're looking for a role where you can make a real impact, be part of something unique, and grow with an exciting business, we'd love to hear from you