Job Title: Income Officer (Temporary Contract)
Location: Nottinghamshire
Contract: 6 Months
Hours: Full-Time (37 hours per week)
Start Date: ASAP

Overview:
We are currently recruiting for an experienced and motivated Income Officer to join a busy housing team on a 6-month temporary contract. This role focuses on supporting effective income collection and helping residents sustain their tenancies through early intervention and financial support.

Key Responsibilities:

* Manage rent accounts across a designated portfolio of properties

* Monitor arrears and take appropriate action in line with policies and procedures

* Contact tenants regarding overdue payments and agree repayment arrangements

* Provide advice and guidance on rent, benefits, and financial support options

* Liaise with external agencies to support residents with financial difficulties

* Prepare documentation for legal action where necessary

* Maintain accurate records and update housing and income management systems

* Contribute to achieving income collection targets

Requirements:

* Previous experience in an Income Officer, Rent Officer, or similar role within housing

* Good understanding of rent collection processes and arrears management

* Knowledge of housing legislation and welfare benefits (desirable)

* Strong communication and negotiation skills

* Ability to manage a caseload and work independently

* Good IT skills and experience using housing or finance systems

* Full UK driving licence and access to a vehicle (preferred)

What We Offer:

* Competitive hourly rate / salary depending on experience

* Supportive and professional team environment

* Opportunity to gain valuable experience within an established organisation

* Potential for extension depending on service requirements

How to Apply:
Please submit your CV along with a brief outline of your relevant experience. Further details will be provided to shortlisted candidates