Company: NOVIKOV RESTAURANT & BAR
Job Type: Permanent, FullTime
Salary: £35,000 - £37,000 per annum
Step into the role of Reception Supervisor & Book Person at Novikov Restaurant & Bar. We are an intense experienced environment where no two days are ever the same. We are looking for someone who can run a busy front desk, managing up to 500 bookings, support their team, and keep everything moving efficiently alongside with the front of house staff during service.
Novikov Restaurant & Bar is located in Mayfair, and it is one of the most popular and successful restaurants in Central London with two distinct restaurants and a stylish Lounge Bar.
As the Reception Supervisor, you will need to control the book and manage the reception team by:
·By maximising turn over alongside table turns
·Evaluate the customer's situation and priorities with a solution-focused mindset.
·Remain calm under pressure in a fast – paced environment.
·Maintain high customers service standard professionalism.
·Collaborate with the Reception team & each of the Front of House Teams.
·Lead, train, support, and motivate the reception team.
·Be able to breath deeply.
In return we will offer:
·Highly competitive remuneration package
·Staff discounts on dining in the restaurant
·"Holiday on your birthday" bonus scheme
·Staff meals on duty
·Pension
·Excellent training and development opportunities
·Opportunities to progress your career within Novikov Restaurant & Bar.