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Date Added: Fri 11/06/2021

Chief People Officer - Human Resources

Houston, TX, US
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Job Type: Permanent, FullTime

Job Description

Primary Purpose:

The Chief People Officer is a key member of the executive team and provides strategic direction to the organization in support and advancement of the Houston Food Bank's mission and goals, as well as direct and manage the human resources functions of the Department to ensure legally sound and effective personnel management practices. Responsible for the development and implantation of the human resources program to include wage, salary, employee benefits, employee training, recruitment and staffing program compliance. Interpret and recommend policies and regulations for the Department with fair employment practices in compliance with federal, state and local laws and regulations.


  • Bachelor's Degree in Human Resources Management, Organizational Development, Psychology and/or other related equivalent training and experience. 
  • SHRM Certification.

Special Knowledge/Skills/Abilities:

  • Knowledge of wage and salary, benefits, and performance appraisal administration.
  • Knowledge of general and education employment law and hearing procedures.
  • Knowledge of selection, training, and supervision of personnel.
  • Leadership, organizational skills, and problem-solving strategies.
  • Knowledge of modern DEI theory and training.
  • High degree of proficiency in interpersonal relationship skills and conflict resolution.
  • Ability to interpret policy and procedures.
  • Ability to speak effectively before groups of employees, the board, or other organizations.
  • General knowledge of computer systems and software applications.
  • Ability to work in a discreet manner, maintaining confidentiality.


  • Minimum of 10 years of progressively responsible experience in human resources management. Having been the department head of human resources at a medium or large sized company is a plus.
  • Experience working in a non-profit environment preferred but not required.

Major Responsibilities and Duties:

  1. Recommend new approaches, policies, procedures, and employment practices to effectively improve efficiency of the departments and services performed. 
  2. Develop, implement, and promote a comprehensive safety program for the Department related to the area of Human Resources. 
  3. Administer the wage, salary, and compensation program of the Department.
  4. Oversee the overall personnel structure for the company including salary grade levels for all job titles.
  5. Furnish data on staffing needs, salary, benefits, absenteeism, medical/safety issues etc. to administration.
  6. Work with the CFO on the preparation of the annual personnel budget.
  7. Direct and monitor employee performance appraisal system and ensure that supervisors have proper training. Assist supervisors and principals with employee counseling, improvement plans, and due process procedures.
  8. Administer the employee grievance policy (Hotline). Direct the investigation, analysis and decision-making process regarding personnel problems and/or other policy related issues.
  9. Oversee the background and drug testing policies in accordance with established guidelines.
  10. Prepare and deliver written and oral presentations on human resources and management issues to the board, executive team, and staff. Attend regular meetings of the board.
  11. Prepare, review, and revise job descriptions and assist in the job analysis process.
  12. Disseminate human resources information in a timely manner.
  13. Stay abreast of and ensure compliance with federal and state employment laws and regulations.
  14. Demonstrate behavior that is professional, ethical and responsible.
  15. Maintain good public relations with Department personnel, clients and the public.
  16. Maintain confidentiality of information.
  17. Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one's circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what's right and taking action. Transparency: Doing things openly and honestly.)
  18. Perform other duties as assigned.

Supervisory Responsibility:

Supervise and evaluate the employees of the Human Resources department and other personnel that may be assigned.

It is the policy of the Houston Food Bank to provide equal employment opportunities to all qualified applicants for employment and employees in compliance with federal, state, and local laws. This means that the Houston Food Bank does not discriminate on the basis of a person's race, sex, sexual orientation, color, religion, national origin, age, military and/or veteran status, disability or any other characteristic protected by applicable federal, state, and local laws. This Policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, training, promotion, termination, layoff, leaves of absence, and compensation.

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