Sales & Marketing AssistantLocation: Redhill, SurreyHours: Full-timeSalary:£26,000 – £27,000 per annum (depending on experience)

Hours 9am to 5pm office based

We are a small, ambitious team with big plans. Our environment is practical, creative, and collaborative. Everyone here gets involved, learns fast, and plays a meaningful role in shaping how the business grows. If you enjoy variety, responsibility, and seeing the direct impact of your work, you’ll fit right in.

The Opportunity

This is not a narrow “desk sales” role.

We’re looking for someone who enjoys combining sales, creativity, marketing, product handling, and operations into one varied position. You’ll help drive revenue, improve how we present our products, and contribute ideas that move the business forward.

Core Responsibilities

Sales & Customer Service

• Process customer orders accurately and efficiently
• Advise customers on suitable products and alternatives
• Build strong, long-term customer relationships
• Prepare accurate invoices and proforma invoices
• Ensure proforma orders are paid before dispatch
• Book and manage customer appointments
• Maintain accurate customer records and credit limits
• Process payments and record receipts correctly
• Actively support monthly and yearly sales growth targets

Warehouse & Product Handling

• Pick, pack, and dispatch your allocated orders
• Assist with incoming shipments and stock checking
• Replenish sold stock on displays and storage areas
• Ensure returned or unsent stock is put away immediately
• Help maintain organised, safe, and presentable stock areas
• Comfortable with regular heavy lifting and manual handling

Marketing, Content & Creative Support

• Assist with product photography (studio and lifestyle-style shots)
• Contribute to website upkeep (product uploads, descriptions, basic edits)
• Help create simple marketing graphics and promotional materials
• Contribute ideas and content for Instagram and social media
• Spot opportunities to improve how products are presented online and in the showroom

My client is looking for someone capable, switched-on, and confident with technology — not just comfortable sending emails.

Essential qualities:

• A proactive self-starter who enjoys variety and responsibility
• Strong IT skills and confidence working across multiple systems
• Comfortable using spreadsheets, databases, and web platforms
• Able to learn and navigate website CMS systems quickly
• Confident using design tools (e.g. Canva, or similar)
• A creative mind with an eye for presentation and visual detail
• Comfortable contributing ideas for marketing and social media
• Organised, accurate, and detail-oriented
• Practical and hands-on attitude
• Physically able to lift and move boxes of stock
• Confident speaking with customers and building rapport

Desirable (but not essential):

• Experience with e-commerce platforms
• Product photography experience
• Social media content creation
• Basic photo editing or graphic design experience
• Experience in wholesale, retail, or product-based businesses

What You’ll Gain

• A genuinely varied role (no two days the same)
• Hands-on experience across sales, marketing, operations, and product
• Opportunity to influence how the business evolves
• Training and development in multiple disciplines
• A supportive, small-team environment where your contribution is visible