Reference Number: JR#removed#

Location: Remote with the opportunity to work from our Leeds office

Working Pattern: Full Time, 37.5 hours per week

Contract Type: Permanent

Number of roles: 1

Salary: £24,570 per annum

We are looking for a Exam Board Administrator to join our team.

Role Summary

The Quality and Enhancement team is the central focus for the management of governance and academic quality assurance within Kaplan Open Learning (KOL). The Exam Board Administrator is responsible for providing a professional administrative support service to ensure the effective delivery of Exam Board procedures.

Responsibilities

• Work collaboratively with our University Partners to ensure appropriate quality assurance procedures are followed.
• Prepare Exam Board documentation, including academic grade profiles and other related information in line with University Partner requirements.
• Participate in Pre-Board meetings to review and check Board of Examiners documentation for accuracy.
• Service the Boards of Examiners in line with University Partner requirements, including production of Post Board documents.
• Ensure that the Student Management System (SMS) is accurately updated with Board of Examiners outcomes.
• Produce and send Board of Examiners letters to notify students of their outcomes.
• Respond to student queries regarding the Board of Examiners processes, signposting to other departments or the University Partner where appropriate.
• Occasional attendance may be required in the Leeds office to facilitate Pre and Post Board processes in line with University Partner requirements.
• Occasional attendance at graduation events at partner university campuses.

What you’ll bring to the role

• Bachelor’s degree or experience of working in the education sector in a similar role
• Previous office administrative experience in a complex environment
• Excellent standard of digital literacy in Microsoft Office (Outlook, Word, Excel, Teams, SharePoint)
• Good organisational, prioritising and written communication skills
• Meticulous attention to detail and a fast learner who excels at working using their own initiative
• Ability to prioritise and co-ordinate own workload, managing own time and ability to work to set/multiple deadlines
• Ability to work without supervision and as a member of a team, providing support and assistance to colleagues when required

What we do

Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.

Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*
• Big discounts on Kaplan courses for you and your family
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

To apply, please submit your CV and a covering letter no later than 11pm on Monday 25th August 2025.

In your covering letter please answer the following questions as part of your application to help us understand how your experience relates to the role:

• What is your experience of working in a complex administrative environment? (100 words maximum)
• Why do you want to work for a provider of online higher education? (100 words maximum)

Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.