The Registered Care Manager is responsible for the overall leadership and efficient day-to-day running of a home care service in line with CQC regulations and organisational policies.
The role involves ensuring high-quality, person-centred care is consistently delivered to clients, promoting independence, dignity, and safety at all times.
Key duties include overseeing care planning, risk assessments, and quality assurance processes; ensuring documentation is accurate, up to date, and compliant. The Manager will recruit, train, supervise, and support the care team, carrying out regular supervisions, appraisals, and performance management.
The role requires effective rota planning, workload allocation, and oversight of safeguarding, incident reporting, and service improvements. The Manager will build strong relationships with clients, families, staff, healthcare professionals, and local authorities, acting as the main point of contact for operational and regulatory matters. They will also contribute to budget management, business growth, and maintaining an excellent reputation for safe, responsive, and well-led care.
This position requires strong leadership, organisational skills, and a deep understanding of CQC requirements and best practice in domiciliary care