PLANT HIRE CONTROLLER

Great opportunity for a Hire Advisor / Hire Controller to join a large group that operate nationwide.

Location of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator: Enfield

Salary of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator: £28,000.00 pa - £30,000.00 (Negotiable for the right person)

Hours of work: Monday to Friday 07:00am - 16:00pm with an hour for lunch

My client, an ever growing national business that operate in many industries, are looking for an ambitious and experienced Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator to join their dynamic team based near Enfield.

Responsibilities of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator:

* Assist the Hire team and ensure they complete their key responsibilities daily

* Plan and control the day to day Rental / hire operations

* Execute all hire enquiries/opportunities - manage delivery and collection and ensure that efficiency is achieved

* Maintain a strong and professional partnership and working relationship with the Service Manager

* Maximise the team's profitability and meeting and exceeding all customer expectations

* Take a proactive and disciplined approach in managing the commercial relationship with client base - regularly liaising with clients to cultivate the business

* Work closely with the Service Manager to support retention of existing business and help to win new business from existing customer base via added value services

* Maximise sales contribution each month and exceeding the company's expectation

* Liaise with workshops to assist in controlling repair costs.

* Grow customer revenue base through marketing and Telesales activities with the clients

* Manage all aspects of the plant hire and ensure customer KPI's are met.

* Take part in review meetings and present KPI's and performance.

* Champion of Health and Safety compliance within the yard and rental areas.

* Manage the resolving customer/invoice and other queries

Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator other Duties involve:

* Support the Manager in customer reviews and issue resolution

* Liaise with Managers to understand and support all aspects of the business.

Key Attributes of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator:

* Previous experience in a hire / rental operation

* Customer focused attitude

* Previous experience controlling the hire desk

* Experience of hiring commercial vehicles, plant, construction vehicles and equipment is an advantage

* Knowledge of processes and systems dealing with customer requests and advising on equipment

* Numerical and written skills

* Proficient in Microsoft Office products

* Willing to learn and develop themselves

* Administration skills

* Adaptable and self-starter

If this role sounds like the role for you, then please send your CV to Danica Baker at Sprint Recruitment