The Franklin Care Group

Job Title: Care Home Manager (Elderly Care)

Location: Crosby, Liverpool, UK

Company: Franklin Care Group

Employment Type: Full-Time (Maternity Cover 6-9months)

About Franklin Care Group

Franklin Care Group is committed to delivering high-quality, compassionate care for older people in safe, welcoming residential environments. Our homes focus on dignity, independence, and person-centred care while supporting residents to live fulfilling lives within their community.

Role Overview

We are seeking an experienced and motivated Care Home Manager to lead the day-to-day operations of our elderly care home in Crosby, Liverpool. The successful candidate will ensure the highest standards of care, regulatory compliance, staff leadership, and resident wellbeing. You will play a key role in creating a positive environment for residents, families, and staff while maintaining excellent operational performance.

Key Responsibilities

Leadership & Management

• Provide strong leadership and management to the care home team.
• Recruit, train, supervise, and support staff to deliver outstanding care.
• Promote a culture of compassion, respect, and continuous improvement.
• Conduct regular staff appraisals, training plans, and team meetings.

Quality of Care

• Ensure residents receive high-quality, person-centred care tailored to their individual needs.
• Monitor care plans and risk assessments to maintain best practice standards.
• Promote dignity, independence, and choice for all residents.

Regulatory Compliance

• Ensure full compliance with all relevant legislation and regulatory requirements.
• Maintain standards in line with Care Quality Commission (CQC) guidelines.
• Prepare for inspections and implement improvements based on feedback.

Operational Management

• Oversee the daily running of the home including staffing, occupancy, and resources.
• Manage budgets, financial performance, and cost control.
• Maintain accurate records, reports, and documentation.

Resident & Family Engagement

• Build positive relationships with residents, families, and external stakeholders.
• Respond effectively to feedback, concerns, and safeguarding matters.
• Promote the home within the local community.

Health, Safety & Safeguarding

• Ensure the home operates in accordance with health and safety regulations.
• Promote a safe environment for residents, visitors, and staff.
• Lead safeguarding practices and respond to incidents appropriately.

Person Specification

Essential Requirements

• Proven experience managing or supervising within a residential elderly care setting.
• Strong knowledge of CQC regulations and UK care standards.
• Excellent leadership, communication, and organisational skills.
• Ability to manage budgets and operational performance.
• Commitment to delivering person-centred care.

Qualifications

• Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards).
• Relevant health or social care qualification.
• Previous experience as a Registered Manager.

Desirable

• Experience in improving care home ratings or managing inspections.

What We Offer

• Competitive salary (dependent on experience).
• Ongoing training and professional development.
• Supportive leadership and career progression opportunities.
• Pension scheme and employee benefits.
• Opportunity to make a meaningful difference in residents’ lives.