ENVIRONMENT:

A highly experienced & forward-thinking IT Manager is sought by a leading provider of Industrial Consumables to oversee and manage all aspects of Information Technology within the trading entity. You will be responsible for ensuring the smooth operation of IT systems, implementing technology and Cybersecurity solutions to support business objectives while managing IT projects and vendors. The ideal candidate will require Matric/Grade 12, a Bachelor's Degree/Diploma in Computer Science, IT, or related field; have 5+ years' work experience in IT Management roles, preferably in the Trading or Financial Services industry & managing enterprise systems such as ERP, WMS, CRM, and trading platforms. The successful incumbent will demonstrate strong technical expertise & management skills with a strategic mindset to drive innovation and efficiency in IT operations.

DUTIES:

IT Infrastructure Management and End User Support -

• Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, storage, and Telecommunications systems.
• Ensure the security, reliability, and scalability of IT infrastructure to support business operations and compliance requirements.
• Manage relationships with third-party vendors and service providers to ensure the effective delivery of IT services and support and end users' support.
• Manage team/vendor to manage end users.

Systems Administration -

• Manage and administer enterprise systems, including ERP, WMS, CRM, and trading platforms, to optimize performance and functionality.
• Implement best practices for system monitoring, maintenance, and troubleshooting to minimize downtime and enhance user experience.
• Develop and maintain Disaster Recovery and Business Continuity Plans to mitigate risks and ensure operational resilience.

IT Security and Compliance -

• Develop and enforce IT security policies, procedures, and controls to protect sensitive data and mitigate Cybersecurity risks.
• Adopt IT security controls mandated by the Divisional office within agreed timeframes.
• Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with regulatory requirements and industry standards.
• Timeously remediate findings from internal and external IT audits.
• Ensure that adequate documentation is maintained for relevant processes and for any changes to these processes.
• Provide training and awareness programs to educate employees on Cybersecurity best practices and ensure a culture of security awareness.

Strategic Planning and Leadership -

• Collaborate with senior management to develop IT strategies and roadmaps aligned with business objectives and growth plans.
• Identify opportunities to leverage technology for competitive advantage, innovation, and operational efficiency.
• Lead and mentor a team of IT professionals, providing guidance, coaching, and professional development opportunities to support their growth and performance.

Project Management -

• Lead IT projects from initiation to completion, including requirements gathering, planning, execution, and post-implementation review.
• Manage project budgets, timelines, and resources effectively to deliver projects on schedule and within budget.
• Communicate project status, risks, and issues to stakeholders and escalate as needed to ensure project success.

Vendor Management -

• Manage vendors to ensure optimal return on i