At FMI we've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
FMI is dedicated to:
-Communicating openly and honestly
-Providing competitive compensation and benefits
-Maintaining a safe, healthy work environment
-Encouraging team work, individual growth and development
Resolution Specialist Responsibilities:
· Provide account management support for select Official Marketing Partners
· Coordinate communication to Official Marketing Partners
· Manage three party contract process
· Create client presentations, proposals and other external communication
· Develop new on-strategy ideas for clients, and identify internal process efficiencies
· Provide administrative support for account teams as needed
· Special projects or other duties as assigned
· Handle consumer complaints
· Trouble shoot issues
- Bachelor's degree or equal level of experience in customer service
- Ability to work under pressure
- Strong communication skills
- Good organizational skills
At Founders Marketing Concepts, we work with innovative brands and top fortune 500 companies. Whether you're just starting out or evolving your company, Founders Marketing Concepts offers the expert crafted sales and marketing concepts that'll take your business to the next level.
Role: Resolution Specialist
Location: High Point,
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