The Front Desk/Administrative Assistant position is the first line of contact with our customers and manufacturers - both on the phone and in person as well as an addition to our Sales Support team. This position offers the opportunity to grow depending on how well you excel in the daily task and responsibilities addressed below.
Working hours from 8:30AM to 5:30PM Monday through Friday ,one hour lunch. Some overtime may be required.
Must be well groomed and professional; friendly with great customer service skills. ATTENTION TO DETAIL IS A MUST.
Welcome every person that comes to our office
Responsible for opening/closing of the office and activating/forwarding the phones to the answering service
Maintaining the lobby and an orderly work space
Answering phones (using headsets)
Detailed screening of calls and directing them to the appropriate staff member (recognizing customers’ names and/or institutions to minimize their time kept on hold)
A variety of daily reports and logs
Handling Invoices and Financial Statements
Processing the office mail/correspondence
Speaking with customers to take their product orders, then enter such Sales Orders in the system, prepare and send Order Confirmations to customers pertaining these orders
Assist Executive Management with their tasks and needs
General administrative/clerical tasks
Handling and assisting with tasks relating to other departments and staff members: Sales Support & Marketing, Sales, Credit and Accounting, etc. Assist other departments with clerical functions such as filing, helping with large mailings, maintaining spreadsheets and assisting in other capacities as needed.
High school Diploma or Equivalent
Minimum of two (2) consecutive years previous receptionist experience
Must be able to quickly learn HCI computer software systems with minimal training
Attention to detail and ability to multitask
Candidate must be proficient in word processing and the following software programs: Microsoft Office (Word, Excel, Outlook, Calendar)
A working knowledge of the Internet, PowerPoint and Publisher is a plus
Candidates must be well groomed and professionally attired
NO VISIBLE TATTOOS OR PIERCING
Key Success Factors:
The ideal candidate must display:
Excellent listening, oral and written communication skills
A positive/courteous attitude
Ability to work under pressure, prioritize and efficiently multi-task
Attention to detail
Ability to take direction easily, as well as demonstrate initiative and a willingness to work
First class customer service skills
Logical, problem solving abilities and strong organizational skills
Job Type: Full-time
Health Coalition, Inc. (HCI) is a wholesale distributor of pharmaceutical products such as Plasma Derivatives as well as Branded and Generic Oncolytics, IV Antibiotics and many other products and supplies. Our customer base includes Physician’s offices, Infusion Centers, Blood Banks, Pharmacies and Hospitals throughout the United States. The company is located in Doral, Florida and has been in business since our inception in 1988.
We are looking for long term employees, for quality of employees who will become part of our HCI family. As a family owned company, commitment and loyalty is a must as we are looking for career minded professionals.
You can have a long term career with HCI. We possess extensive industry knowledge and amazing customer service which makes a huge difference in the market and you could be part of our business model to encourage overall growth!
Role: Front Desk Administrative Assistant
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