Integrity Plus Recruitment is proud to be working on behalf of our client to recruit a Transport Administrator / Customer Service / Sales Order Processor for a busy and fast-paced operation.

This is a fantastic opportunity for someone who thrives in a varied role, combining logistics coordination, customer interaction, and order processing. You'll be a key part of the day-to-day operation, ensuring orders are processed accurately and deliveries run smoothly.

Key Responsibilities

Transport Administration

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Coordinating daily transport schedules and driver routes

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Communicating with drivers to ensure timely collections and deliveries

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Monitoring delivery progress and resolving any issues quickly

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Completing and maintaining transport documentation

Customer Service

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Handling incoming calls and emails from customers

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Providing updates on orders, deliveries, and any delays

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Resolving customer queries in a professional and timely manner

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Building strong, long-term customer relationships

Sales Order Processing

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Inputting and processing customer orders accurately

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Checking stock availability and liaising with internal teams

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Ensuring orders are fulfilled on time and in full

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Raising invoices and maintaining accurate system records

What We're Looking For

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Previous experience in a similar role (transport, logistics, customer service, or order processing)

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Strong organisational skills with the ability to multitask

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Excellent communication skills

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Confident using IT systems (Microsoft Office / CRM / ERP)

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Ability to work well under pressure in a fast-paced environment

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High attention to detail

What's in it for You?

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Competitive salary

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Stable, full-time position with a reputable business

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Supportive team environment

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Opportunity to develop and progress