WE'RE HIRING !!

One of our local government clients, is currently seeking an experienced Housing Assistant for an initial 6-month temporary contract, with potential for extension depending on performance and budget availability.

This is an on-site role and will require full-time attendance in Harlow.

Job Purpose:
The Housing Assistant will work within the Area Housing Team to support day-to-day housing management services. This role requires a strong focus on customer service, administration, and operational support to ensure high-quality housing service delivery in line with Council policies.

Key Responsibilities:

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Provide first-point-of-contact support to customers with housing enquiries (rents, tenancy matters, transfers, temporary accommodation, etc.)

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Signpost and refer customers to appropriate services where necessary

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Support general housing management activities under the guidance of the Team Leader

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Prepare routine correspondence, including references and responses to housing enquiries

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Assist in processing housing applications and maintaining records

Administrative Duties Include:

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Diary management and scheduling for the team

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Minute taking and meeting coordination

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Booking rooms for senior management

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Managing shared inboxes and actioning requests

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Processing and tracking invoices

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Arranging and coordinating temporary accommodation as required

Candidate Requirements:

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Previous experience in a housing or local government role is highly desirable

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Strong administrative and organisational skills

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Excellent communication and customer service abilities

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Proficient in Microsoft Office and comfortable using housing systems

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Able to work independently and as part of a team

Additional Information:

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This is a fully on-site role

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Based at Harlow Council offices

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Immediate start preferred

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd