Commercial Admin
Lutterworth based - 5 days in the office
Permanent
Monday to Friday - 35hrs (9.00 - 17.00)
£30,000+ pa (depending on experience)

Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Administrator to join their busy admin team.

The key responsibilities of an Insurance Administrator:

* Provide administrative support across commercial lines including New Business and Renewals.

* Set up cases in Acturis. Ensure policy documents and EL certificates are issued accurately and on time.

* Liaise with clients, brokers and underwriters by phone and email in a professional and courteous manner.

* Check endorsements, warranties and special conditions before despatch.

* Manage diary entries, respond to enquiries and follow up on diarised tasks promptly.

* Process MTAs, invoice clients and update records accurately in Acturis.

* Cross-sell additional services where appropriate.

The minimum requirements for the Insurance Administrator role:

* Minimum 2 years administrative experience in a busy office environment

* Highly developed sense of integrity and commitment to customer satisfaction

* Excellent verbal and written communication skills

* Ability to handle complaints and challenging situations calmly and professionally

* Strong attention to detail and analytical skills

* Willingness to work occasional overtime where required

* Previous experience working with Acturis is preferred

The ideal candidate for the Insurance Administrator role:

* Previous experience within the commercial insurance sector is preferred

* Familiarity with handling endorsements and policy amendments

* Confident working independently and managing diary systems

Insurance Administrator benefits:

* Comprehensive training and development programme

* Company contributory pension scheme

* 25 days annual leave plus increase after years of service

* Free on-site parking

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

Interested?
Please apply below or call us on (phone number removed) for an informal chat.
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