Our client is seeking a proactive and personable Office Assistant / Receptionist to ensure the smooth running of their offices and deliver a welcoming front-of-house experience. This dual-location role combines reception duties with hands-on office support, helping maintain a productive and professional workplace environment.

As the first point of contact for visitors and callers, you will play a key part in creating a positive experience while also providing vital behind-the-scenes support to the wider team.

Company Benefits:

Competitive salary and annual bonus scheme

Pension Scheme

Death in service benefit

Long service rewards

25 days' holiday plus Bank Holidays

Flexible and hybrid working

Key Responsibilities:

Greet visitors warmly and ensure a professional, friendly experience

Answer and direct incoming calls promptly and courteously

Take accurate messages and deliver them quickly to the appropriate team members

Maintain a clean, welcoming reception area and meeting rooms

Assist with refreshments and hospitality when required

Handle ID checks and documentation in accordance with company policy

Sort, distribute and manage incoming and outgoing mail and deliveries

Organise archiving of documents and manage storage records

Photocopy and prepare documentation, often to tight deadlines

Monitor and restock office supplies and stationery

Run occasional errands and support ad hoc administrative tasks

Provide basic IT and typing support where needed

Offer assistance across departments as required

Maintain confidentiality and act with discretion at all times

Demonstrate a positive and team-oriented attitude

Uphold professional and customer-focused standards consistently

Experience and Skills Requirements:

GCSE (or equivalent) in English and Maths (Grade A*-C / 9-4)

Previous experience in a reception, customer service or office support role

Professional telephone manner and excellent communication skills

Friendly, approachable, and client-focused attitude

Ability to prioritise and stay organised under pressure

Able to work independently and show initiative

Presentable and well-groomed with a professional appearance

Comfortable with light physical tasks (e.g. lifting boxes, files)

Proficient in using standard IT and office software

Reliable, discreet, and committed to maintaining confidentiality

Willing to learn, adapt and support others

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted