This is a fantastic opportunity for a friendly and reliable Customer Service Assistant to join our team where you would be liaising with customers at LA Muscle.
LA Muscle is a premium nutrition brand since 1997 and has been the go to brand for many celebrities and athletes over the decades.
We pride ourselves in providing exceptional products and excellent customer service to our customers and would expect the potential addition to our team to also share the same values and be driven in providing the best service.
This is an office based job that requires a good command of English and good customer service abilities alongside outstanding communication capabilities with other team members.
It is important that you are based close to where the offices are at Park royal, London. On-site free parking is available for staff members.
This is Full-time role ( 8:30 AM to 5 PM Monday to Friday ) and the salary is £12.00 per hour.
The potential candidate will benefit from 21 days paid holiday + Bank holidays alongside a Pension scheme, an hour lunch break per shift and training and support with our products and services.
To join our friendly team of staff, you would need to :
. Have a great command of English
. Be good at communicating with your supervisor and other staff members
. Be self-motivated and provide exceptional customer service to our customers
. Have a good understanding of computers and be able to use one for your role
. Live close to the headquarters at NW10, London
. Have the right to work in UK
.Able to play as part of the team during the busiest times (weekends and holidays)
. A good understanding and experience of sport supplements
What you would be required to do day to day :
. Dealing with Amazon, Ebay and our website sales
. Being in charge of our Amazon and Ebay stores and providing high quality customer care and rating of our stores
. Answering phone calls and responding to messages from our customer over different platforms
. Assisting the warehouse team with ordering supplies
. Assisting the warehouse team with dispatching orders or/and deliveries if needed
. Providing customer care for international and domestic orders with our partner couriers
. Helping customers who visit our shop
