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DATE ADDED: Wed 17/10/2018

Customer Service - Corporate Campaigns - Entry Level

Carrollton, USA
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COMPANY: CHARITY ADVERTISING AND MARKETING PARTNERS

Job Description

The Customer Service and Marketing Representatives will be responsible for providing our customers with information in response to inquiries about our products and services and will handle and resolve complaints. They also will respond to the most commonly asked questions and abide by specific guidelines for dealing with requests or complaints.

 

Daily Tasks and Responsibilities:

  • Relay product information to customers

  • Assist customers with their orders

  • Check status of orders and relay information to customers

  • Keep abreast of all new product information

  • Data entry

Knowledge and Skill Requirements:

  • Computer literate with the ability to learn customer service software applications

  • Advanced reading and writing skills

  • Excellent oral and written communication skills

  • Ability to verbally communicate clearly and succinctly

  • Ability to compose a grammatically correct, concise, and accurate paragraph

  • Must be service oriented

  • Familiarity with general office equipment expected

  • Attention to detail and accountability needed

  • Strong communication and interpersonal skills, as well as a professional and pleasant phone demeanor required

  • The ability to be flexible, multi-task and work effectively in a team environment is required

  • Must be willing to learn and understand the company processes and procedures and have the ability to effectively explain to customers

  • Great attendance is crucial

Company Description
We are a direct promotional, marketing, and Sales firm dedicated to improving team members to be cross trained and moved into leadership and management roles. Team Members gain experience in marketing and sales through events, promotions, product launches, and demonstrations. Our focus is to grow the team and promote growth for our clients and our company. We represent some of the largest organizations and charities worldwide. Our unique and innovative approach to marketing our clients' services has afforded us explosive growth within a highly competitive industry. Our mission is to create lucrative partnerships through a personal commitment to profitability for our clients and employees.


Role: Customer Service - Corporate Campaigns - Entry Level
Job Type:
Location: Carrollton,

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