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DATE ADDED: Fri 05/10/2018

Landscape Maintenance Account Manager

Delray Beach, USA


Job Description

Title:                Landscape Maintenance Account Manager

Reports to:     Landscape Maintenance Regional Manager & Maintenance Division Head

Based at:         Delray Beach, Florida

Job purpose:

Directly supervise and coordinate activities of workers engaged in landscaping or grounds maintenance activities. Work may involve reviewing contracts to ascertain service, machine and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates.

Key responsibilities and accountabilities:

  • Manage , less than 30 employees
  • Daily processing of all Foreman Sheets
  • Daily customer service resolution
  • Daily/Weekly review of payroll & hours
  • Daily preparation of Estimates/Proposals
  • Daily/Weekly Scheduling, Routing, Inventory, Estimating
  • Weekly updates to labor requirements and sales projections
  • Overseeing dispatch, scheduling and equipment, vehicle and tool inspections
  • Demonstrate  professional role model behaviors on ethics and integrity
  • Managing crew productivity on each job and ensuring that jobs are completed on or before total estimated hours
  • Disciplining field employees when necessary and communicating with branch staff as needed regarding employee issues
  • Conducting and managing safety training; monitoring and enforcing safety practices and policies

Other Duties may include but are not limited to:

  • Serve as back-up to staff in order to fulfill contract
  • Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.
  •  Attend various meetings with departmental managers, senior staff, committee members, and others concerned with departmental and program issues. Attend internal training sessions as requested.
  • Interview, select, recommend, hire, train and supervise assigned staff. Provide direction to staff and assist in the investigation and resolution of problems. Evaluate performance and provide counseling and coaching to employees.
  • Initiate personnel actions, such as promotions, transfers, terminations, or disciplinary measures. Maintain harmonious employee/employer relations. Determine current and future staffing levels. Develop and implement staffing plans and related budgets
  • Coordinating pre-employment drug testing, verifying work history, collecting new hire paperwork, submitting paperwork to Office Administrator and performing new hire orientations
  • Networking in local area to find crew level employees; recruiting, hiring and training employees

Physical Requirements:

  • Exposure to extreme weather and temperature.
  • Regular pushing, pulling, stretching, reaching, kneeling stooping and bending.
  • Ability to lift and carry up to 50 lbs.

Tools and Equipment to be used:

  • Computer and peripherals, word processing, spreadsheets and software programs, standard office and safety
  • Personal protective equipment
  • Lawn maintenance equipment,  chain saw, mechanical tools, etc.

Role: Landscape Maintenance Account Manager
Job Type:
Location: Delray Beach,

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