Lloyd Recruitment Services is pleased to be working with an established organisation seeking an experienced Market Insights Manager to join their marketing team.

This is an exciting opportunity for an insights professional who can transform data into meaningful business intelligence, supporting marketing strategy, product development, and customer experience improvements.

Salary £55k - £58k DOE
Monday to Friday 9am-5pm
Hybrid working 2 days in office and 3 WFH
Office Location : East Grinstead, West Sussex
Private medical
Parking onsite
Life assurance
Pension contributionsThe Role of the Market Insights Manager:

Reporting to the Head of Marketing, you will lead the organisation's approach to customer and market insight, ensuring data and research inform strategic decisions across the business.

Key Responsibilities for the Market Insights Manager:

Develop and deliver the annual research and insights programme
Measure and analyse customer experience and satisfaction
Drive audience segmentation and market understanding
Produce clear insight reports to support marketing and PR activity
Provide strategic insight guidance across departments
Support product and service development through research
Work with digital teams to enhance online customer experience
Combine data from multiple sources to guide decision-making
Maintain accessible insight reporting across the organisation
Monitor market and industry trends using external research
Ensure research activity complies with data protection and ethical standardsAbout You

Strong experience within research, insights, or analytical roles
Proven ability to translate data into commercial recommendations
Excellent communication and presentation skills
Experience managing research agencies and multiple projects
Commercial awareness and budget management experience
Degree qualified or professionally qualified in a relevant disciplineThe Opportunity

A great opportunity to influence business strategy within a collaborative and forward-thinking organisation offering competitive salary and benefits.Salary £55k - £58k DOE

Extra Information:

Refer a friend and earn up to £500 (see website for details)
Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful
By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer