Interim Repairs Manager - London

Location: London

Contract: Interim (3-6 months, with potential extension)

Start: ASAP

Rate: Competitive, day rate

Are you an experienced Repairs Manager with a strong track record in Social Housing or Local Government? I am recruiting for a local authority that is seeking an exceptional interim leader to drive performance, improve service delivery, and support the ongoing transformation of its housing repairs service.

About the Role

As the Interim Repairs Manager, you will:

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Lead and manage the day-to-day operations of the responsive repairs service, ensuring high-quality, efficient, and customer-focused delivery.

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Oversee in-house teams and contractors, ensuring compliance with KPIs, SLAs, health & safety, and statutory requirements.

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Improve first-time fix rates and enhance customer satisfaction through proactive management and service improvements.

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Monitor budgets, workflows, and performance data, identifying issues early and implementing effective solutions.

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Support the council's wider asset management objectives and contribute to a culture of continuous improvement.

About You

They are looking for someone who:

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Has significant experience managing housing repairs services within a local authority or housing provider.

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Understands the challenges and responsibilities of delivering repairs in a busy urban environment.

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Brings strong leadership, communication, and stakeholder-management skills.

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Is confident using diagnostics, performance data, and service intelligence to drive improvements.

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Can hit the ground running and deliver impact from day one.

Why Join?

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Opportunity to make a real difference to tenants' experience.

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Work with a committed team in a borough undergoing positive change.

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Flexible working options available.

If you're ready for a fast-paced, rewarding interim position and have the expertise to elevate a repairs service, please apply