Maintenance Officer

• Annual Salary: Up to £29'000
• Location: Canning Town, London
• Job Type: Full-time (Mon-Fri, 8am-4pm)

We are seeking a dedicated Maintenance Officer to join our team. This role is crucial in ensuring a safe, clean, and welcoming environment for residents, employees, and visitors. You will carry out a range of general health & safety checks, cleaning, building maintenance, and caretaking tasks, reporting directly to the Facilities Manager.

Day-to-day of the role:

• Support daily, weekly, and monthly planned maintenance tasks as scheduled, including fire alarm tests, water temperature recording, and emergency lighting tests.
• Conduct planned room health & safety checks in coordination with Customer Services.
• Deliver first-line response to reactive maintenance, cleaning, and repairs.
• Perform minor building fabric spot cleaning, repairs, decorating tasks, and plumbing repairs.
• Inspect plant rooms and boilers for leaks and general condition.
• Maintain equipment, ensuring it is well stored and meets all safety requirements.
• Conduct tests on all portable electrical appliances as required.
• Use a range of common hand and power tools to carry out maintenance tasks.
• Assist with the inspection of the condition of the grounds, building, and facilities.
• Undertake general janitorial duties and ad-hoc porterage duties as requested.
• Maintain accurate digital documentation and provide excellent customer service to residents.
• Proactively monitor communal areas and report any issues related to health & safety, maintenance, or cleaning.
• Liaise with Sub-Contractors to ensure good Health and Safety practices and high-quality work standards.
• Ensure compliance 

Required Skills & Qualifications:

• Proven experience in building cleaning, maintenance, handyperson, or caretaking duties.
• Good understanding of health and safety requirements within a building environment.
• Proficient communication skills and IT/systems skills.
• Ability to manage workload effectively under pressure and accurately input information on a database 

Personal Qualities:

• Confidence to address property/security matters when necessary.
• Diplomatic, tactful, patient, and tolerant.
• Self-motivated, enthusiastic, honest, reliable, and punctual.
• Excellent interpersonal skills.

Additional Requirements:

• Successful candidates will undergo a criminal record check by the Disclosure and Barring Service.
• Must be entitled to work in the UK.

Benefits:

• Holiday: 25 days annual leave, increasing yearly up to 30 days, plus bank holidays and an extra day off for your birthday.
• Health & Wellbeing:
  • Weekly “Wellbeing Hour” for personal time.
  • Up to 2 Wellbeing Days per year.
  • Reimbursements for gym memberships.
  • 24-hour confidential helpline.
  • Cycle to work scheme and season ticket loans.
  • Free eye tests and contributions towards glasses.
  • Group yoga and other activities.
• Pension: Up to 7.5% employer match on pension contributions.
• Career Development: Options for professional qualifications, internal training, professional accreditation, or membership to a professional body.
• Flexible Working: Commitment to work-life balance, considering team and organisational needs.
• Employee Socials: Seasonal team-organised social events.
• Office Equipment: High-quality IT and remote working equipment available.
• Discounts: Access to discounts for holidays, shopping, dining, and more through the Proud to Care scheme.