The clinical informatics specialist will be responsible under the supervision of the Director of information technology for handling customization, configuration and the setting-up of new elements related to the EMR system that are clinical in nature. The clinical informatics specialist will also be responsible for training staff of the new version of the EMR system including workflows, navigation, and on all new add-ons. The clinical informatics specialist will work closely with all Mary’s Center staff particularly with the clinical team, and may also work closely with the quality assurance and outcomes team.
Essential Duties and Responsibilities:
- Translates clinical workflows and patient care into evidence based clinical documentation systems.
- Serves as the bridge between clinicians and information technology professionals to assure clinical applications are utilized efficiently to maximize the capability and functionality of the investment.
- Expert in needs assessment, design, selection, build, training, support, and ongoing optimization of clinical applications and the electronic documentation of patient care.
- Works closely with the Mary’s Center medical staff to incorporate workflows into system design and keeps current on new system releases and functionalities that will improve system acceptance and usage and strengthen the clinician-patient relationship.
- Provides one on one or small group training sessions to staff members when required.
- Creates EMR training documents for use by organization staff and provides EMR training to all new staff that will use EMR system.
- Assists in EMR system upgrades
- Setups user accounts and install EMR application on computer terminals
- Configures elements within the EMR to ensure proper utilization
- Builds custom data fields in the EMR system as required
- Work with the clinical and other teams to build custom elements, such as templates and order sets
- Works with the quality and outcomes team to assist with meeting of quality measures.
- Participates in meetings as required by the supervisor.
- Runs reports in eCW for the purpose of EMR optimization and maintenance.
- Supports medical team in completing the implementing all required elements for meaningful use under the HITech Act.
- Works with the EMR administrator to conduct periodic maintenance of the EMR application including but limited to reconciling labs to the correct provider, ensuring electronic faxes and prescriptions are going out appropriately, and ensure messaging system is working effectively.
To perform the job successfully, an individual should demonstrate the following competencies:
- Time Management
- Organizational Skills
- Communication Proficiency
- Technical Capacity
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience - Requires a degree in a clinical discipline: nursing (preferred), pharmacy or laboratory science or equivalent (2) years of experience in clinical informatics, customer support, and training in EMR systems (e.g. eCW), and 2 years of experience working with MS office applications, and EMR application management. A thorough understanding of client/patient confidentiality issues/HIPAA compliance/regulations is essential. Some understanding of SQL servers and SQL procedures are preferred. Previous experience with Electronic Medical Records systems or application support would be a definite advantage.
Reasoning Ability - Ability to apply common sense understanding to carry out moderately complex, multi-step instructions and make appropriate independent decisions as necessary.
Physical Demands - Regularly required sitting; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment - Mostly in a typical office setting with quiet to moderate noise level. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m. however after-hours project work is sometimes required. This position requires local travel between clinic sites.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Mary's Center, founded in 1988, is a Community Health Center that provides health care, family literacy and social services to individuals whose needs too often go unmet by the public and private systems. Mary's Center uses a holistic, multi-pronged approach to help each participant access individualized services that set them on the path toward good health, stable families, and economic independence. The Center offers high-quality, professional care in a safe and trusting environment to residents from the entire DC metropolitan region, including individuals from nearly 50 countries, through 8 locations.
Mary's Center provides access to health care services regardless of participants' ability to pay.
We owe our success to a strategy of linking health care to community-based support services while helping family members reach their education goals. We believe that individuals who are healthy and feel supported in their communities become better learners and are motivated to achieve greater economic stability. We have observed that stable families place more emphasis on the educational achievement of their children, thus strengthening the well-being--and health--of the next generation.
We listen closely and carefully to our participants, and then work with them to create a customized prescription of services to help them attain good physical and mental health. We also work with participants to set attainable education goals that, once reached, will bolster their economic stability.
Because the individuals and families we serve often face multiple life challenges, we use a social change model that addresses the many factors that lead to poor health such as poverty, limited education, and few job opportunities. By integrating and linking our own services with those offered by our community partners, we empower vulnerable families to lead healthy and productive lives.
This comprehensive approach yields results. The mothers who come to us for prenatal care deliver babies with healthy birth weights. Participants with diabetes learn to control their blood sugar levels. Parents who attend our various programs increase involvement in their children's education and watch them graduate from college and lead productive lives. Our web of services helps the region save millions of dollars as we prevent child abuse, gang involvement, teen pregnancy and chronic diseases.
Simply stated, Mary's Center changes lives every day.
Role: Clinical Informatics Specialist
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