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Date Added: Wed 09/06/2021

Customer Service Advisor

Stafford, UK
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Company: APPLY GATEWAY

Job Type: Permanent

Salary: £20000 / annually

Tudor Employment Agency are currently looking for a Customer Service Advisor to join our well-established and prestigious client, based in Stafford. This is an excellent opportunity to join a very forward thinking, progressive company.

Contract: Permanent

Start Date: ASAP

Hours of Work: 8am - 5pm Monday to Friday, 1 in 3 Saturdays 9 - 4

Salary : £20000 pa plus generous commission scheme

Our client is a prestigious company that deals with luxury motorhomes and has a great reputation amongst their customers.  Working in a small team, you will be extremely customer focused with great attention to detail. 

Job Duties:

  • Meeting and greeting customers for the service centre
  • Check all customer requirement information is correct and communicate any changes
  • Liaison between the service centre and the customer
  • Communicate and receive approval for additional works
  • Keep systems up to date and accurate
  • Upsell additional accessories
  • Continual excellence in customer service

Benefits:

  • Cycle to Work Scheme + Showers on site
  • Medical care
  • Life Insurance
  • Generous pension scheme
  • 30mins lunch + 2x15min paid tea breaks
  • Fully equipped kitchen
  • Corporate clothing provided

Ideal Candidate:

  • Extremely customer focused with excellent communication skills
  • Excellent customer service skills and telephone manner
  • Must be computer literate - training will be provided on internal systems
  • Must be reliable
  • Has to treat the business as if it were their own - taking responsibility and accountability
  • Dealership experience ideal

In order to be considered for this position or to obtain further information please contact Rachel on #removed# or submit your CV to commercial@tudoremployment.co.uk.   Quote RT/21

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