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DATE ADDED: Thu 11/10/2018

Healthcare Customer Service

Renton, USA


Job Description

World Class Healthcare Leader is searching for Medical Review Service Coordinators

6 month assignment initially; may be extended for the right candidate

Pay rate of $ 18.00 to $21.00 per hour, dependent upon experience


What you will be doing:

  • The Review Services Coordinator is a critical role in adjudicating pre-authorization coverage requests for all types of services - medical and DME.
  • The work environment is fast paced and at many times complex.
  • Knowledge of health plan functions is required and includes reading and interpreting contracts and coverage and understanding claims payment.
  • This role includes handling a high volume of incoming calls from members and providers, managing multiple requests simultaneously and accurately and easily identifying requests that require a higher level of clinical review
  • Respond with empathy to complaints and concerns from members concerning health plan benefits, account status, payment history, and medical services.

Minimum Experience Requirements:

  • 2 years healthcare call center experience with emphasis in health insurance including billing,
  • Pre-authorizations, benefits and eligibility.
  • Working with the public with emphasis on problem solving and conflict resolution.
  • 2 years experience with on-line computer systems and Microsoft Office.
  • Medical terminology is required. along with Medical Coding experience with ICD-9/10, CPT and HCPCS.

If you are qualified and interested, please apply today.


Company Description
Randstad Staffing is the 2nd largest staffing agency in the world!

Apply today to learn more about the above employment opportunity with our client, and how we can put YOU in front of the hiring manager!

Role: Healthcare Customer Service
Job Type:
Location: Renton,

Apply for this job now.