Restaurant Duty Manager / Assistant Manager

📍 Location: Outskirts of Welwyn Garden City, Hertfordshire
💰 £32,000 + TRONC + Excellent Benefits
🕒 Full-time | 5 out of 7 days (including weekends)

Are you a passionate and experienced restaurant professional looking for your next leadership role? Quest Employment is excited to partner with a family-run venue offering a vibrant dining experience with multiple restaurants, event spaces, a wedding venue, and a hotel.

We're looking for a Restaurant Duty Manager / Assistant Manager to lead our team in delivering exceptional service in our quick-service, casual dining restaurant. Open 7 days a week (mostly closing by 6 PM, with occasional evening functions), our venue is a hub for breakfast, lunch, coffee, and delicious homemade cakes.

The Role:

✅ Oversee day-to-day operations, ensuring top-tier service for every guest
✅ Lead and inspire the team, delegating tasks effectively
✅ Maintain high standards of cleanliness and efficiency
✅ Drive sales and meet targets while keeping an eye on budgetary goals
✅ Work closely with the kitchen team & Head Chefs, ensuring smooth service and menu updates
✅ Handle customer queries and feedback with professionalism
✅ Manage rotas and team scheduling

About You:

✔ Previous experience in restaurant management (duty manager or assistant manager level)
✔ A hands-on leader who leads by example
✔ Passionate about delivering excellent guest experiences
✔ A team player with a flexible approach to work and hours
✔ Well-presented, professional, and motivated
✔ Available to work weekends as part of a rotating schedule

What's in It for You?

🎉 Healthcare cash back plan
🍽 Free meals on duty
🏨 Discounted friends & family accommodation rates
💰 TRONC (service charge payments)
🛍 Staff discounts
📅 Holiday allowance that increases with service
📚 Ongoing training & career development opportunities

If you're ready to take on a leadership role in a thriving hospitality environment, we'd love to hear from you!

📩 Apply now and take the next step in your career