Access Staffing is conducting a search for an Application Software Products Support Specialist to assist customers by analyzing and resolving software issues.
This is a direct hire/fulltime/onsite position located in South Broward County, Florida (Miramar) with a 150 year old, 7500 employee, international technology company. Salary is $48,000. You will join a 3-person team responsible for technical support for customers, via telephone and Internet, for application software products that run in a Windows environment. Local candidates are being considered.
This is NOT a help desk, network support, PC support, system or network administration, hardware repair or desktop support for internal users. It is functional, technical and operational support of complex application software products. No travel involved (some may be required during training). On rotation coverage for non-business hours.
They are looking for someone with:
- Excellent communication skills and interpersonal skills.
- Professional experience providing support to customers or users on ERP, accounting or similar application software products.
- Basic knowledge of SQL is required, with the ability to write simple SQL queries and extract and analyze data from SQL databases
- A degree in MIS, CIS or similar a plus
- Local candidates with US citizenship or US permanent residency will be considered. We are unable to sponsor or transfer student/practical training (OPT) or H-1B (work) visas for this position.
Access Staffing and Access Technical Staffing (#removed#), founded in 1998, provide expertise in the search, recruitment and placement of information systems and information technology professionals, primarily for direct employment with our clients. We deal with both technical specialists in the Information Technology field, including programmers, software engineers, analysts, web developers and designers, database and system administrators, network specialists, marketing and sales professionals, as well as all levels of IT management. We can be reached at #removed# or (561) 963-3232
Role: Application Software Products Support Analyst
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