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Date Added: Wed 14/07/2021

Application Support Specialist

Bronx, NY, US
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Job Type: Permanent, FullTime


Kforce has a client that is located in the Bronx, NY that is seeking an Application Support Specialist to join their team. Responsibilities:
  • Application Support Specialist will own data collection process and ensuring the accuracy in reporting (daily review/massaging of the data) Synthesize the data in a way that would be useful for the leadership team
  • Own technical operational processes ensuring they're being followed and optimized
  • Own the ERP - Understand and know how to trouble shoot as needed
  • As a Application Support Specialist you will own Scaling and Scanning systems - Understand and know how to trouble shoot as needed
  • Willingness to take on side projects as needed to improve the business
  • Create tickets for MSSP partner by documenting and reporting issues and all prominent details
  • Train & provide support to employee staff on new application implementations and/or improved processes
  • Learn new technologies and participate in vendor training and certification programs
  • Application Support Specialists escalate service requests to partner MSSP that require engineer level support
  • Help organization migrate to a new ERP system

Job Requirements:


  • A minimum 3 years of experience supporting an ERP system and/or migration to a new ERP system
  • Excellent verbal and written English communication
  • Ability to work and be available during early morning shift EST
  • Strong analytical skills
  • Recent experience troubleshooting various technology
  • Self-motivated and high level of enthusiasm
  • Take a personal interest in, and responsibility for quality of work performed
  • Ability to pay close attention to detail while dealing with a robust flow of issues
  • Ability to articulate technical information clearly and simply to non-technical people
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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